Cloud Support Engineer - Remote

Remote, Türkiye • Technology / Cloud Support Team • Full-Time is a global next generation tech company which provides Cloud and DevOps transformation and develops cloud native applications with AI Technologies to it's customers all over the world. We are working fully remotely but if you want to work in a hybrid model we have 3 offices in Turkey(İstanbul, Adana, Düzce) and work in camp locations at Bodrum. You can work wherever you want.

We are looking for “Cloud Support Engineers” for engineering teams.

The Role:

You will be part of a team designing, automating, and deploying services on behalf of our customers to AWS and cloud native platforms. We have deep experience applying DevOps and cloud native practices in virtually every industry.

Qualifications & Experience

  • In basically understanding and/or have experience with AWS services and infrastructure
  • Working basically knowledge of one or more of the following container technologies - Docker, Kubernetes, Openshift, Rancher
  • Working basically knowledge of the monitoring technologies like Prometheus, Grafana, InfluxDB, Nagios, Icinga, PRTG, New Relic, Appdynamics etc.
  • Good knowledge about Linux operating systems
  • Basically knowledge/experience in administration and troubleshooting for one or more of the following: DevOps/Deployment, Orchestration Management, Configuration Management
  • Being an Agile minded team player, having good communication skills
  • Eagerness on self-improvement, open-minded, future-oriented
  • Strong analytical, problem solving, debugging and troubleshooting skills
  • Be passionate for developing well-architected, innovative, and elegant software tools and services

What You’ll Be Doing

  • Working with Cloud Support engineering teams on a wide variety of projects
  • DevOps and cloud platforms troubleshooting
  • Meeting customer SLAs and managing communication in case of issues
  • Participating in work sessions with clients
  • Completing technical documentation
  • Delivering quality work in agile delivery model in a team environment

Nice to have

  • Experience in customer-facing software/technology or consulting
  • Experience with “on-premises to cloud” migrations or IT transformations
  • Experience operating solutions built on AWS (ideally) or other cloud platforms
  • AWS certifications


Culture of trust, working with ambassadors and heroes, empowerment and constructive feedback, stock option, rewards, bonus, free of charge AWS certification exams, free of charge online training platforms, private medical insurance, home office packages, shared car rental for transports, gift cards, open source commitment, meetups, game nights, knowledge sharing through tech talks, free of charge Best Cloud Academy trainings, product demos, holidays, parties & events.

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